No — our estimates are completely free. We come to your property, assess the situation, and provide a written quote at no cost and with no obligation to proceed.
Repair costs vary depending on the issue. Spring replacements typically run $150–$350. Cable repairs, opener fixes, and panel replacements will vary based on parts and labour. We always provide a clear, itemized quote before starting any work — no surprises.
No. We do not charge after-hours surcharges for evening or weekend service. Our pricing is straightforward — what you're quoted is what you pay, regardless of the time or day.
Yes! First-time customers receive $20 off any repair service. Seniors (65+) and first responders receive 5% off all repairs. Book a new door installation and receive a free 20-point tune-up ($99 value). Visit our Promotions page for full details.
We'll give you an honest assessment. As a general rule — if the door is less than 15 years old and the repair cost is under 50% of replacement, repair is the better value. If the door is old, heavily damaged, or inefficient, replacement may make more long-term sense. We'll never push replacement if repair is the right call.
We service all major brands including LiftMaster, Chamberlain, Genie, Craftsman, Skylink, Linear, and Marantec. We're brand-agnostic — if it's a residential garage door opener, we can work on it.
Yes. An off-track door is a common repair. We realign the door, inspect the tracks for bends or damage, and check the cables and hardware. Do not attempt to force an off-track door — this can cause further damage or injury.
Most common repairs — spring replacement, cable repair, opener fix — take 1–2 hours. We carry common parts on our trucks so most jobs are completed in a single visit. More complex repairs or part orders may require a follow-up visit, which we'll let you know about upfront.
Yes — we're available 24 hours a day, 7 days a week, including all holidays. If your door is stuck open, won't close, or you're locked out of your garage, call us at (226) 559-4577 and we'll dispatch a technician as quickly as possible.
We aim to reach most Kitchener, Waterloo, and Cambridge locations within 90 minutes of your call. Response times may vary based on the time of day and how many calls we have active. We'll give you an estimated arrival time when you phone.
Call us immediately at (226) 559-4577 — a door stuck open is a security risk. While you wait, try to secure the interior door leading from the garage into your home. Do not attempt to manually force the door closed if the spring or cable has broken, as this can cause injury or further damage.
Most standard single or double door installations are completed in 3–5 hours on the same day as your appointment. Larger or custom projects may take a full day. We'll give you an accurate time estimate when we come for your free quote.
We carry steel, aluminum, wood, and insulated doors in a wide range of styles including traditional raised-panel, modern flush, carriage-house, and full-view glass-panel doors. We offer both single and double door sizes and can help you choose the right style for your home's exterior.
For doors we carry in stock, installation can often be scheduled within a few days. Custom or specialty orders may take longer depending on the manufacturer. We'll give you a clear timeline when you book.
Absolutely. We can install a new opener at the same time as your door installation — including smart Wi-Fi openers compatible with your smartphone. Just let us know when you request your quote and we'll include it.
Yes. All our workmanship is backed by our satisfaction guarantee. If something isn't right after we leave, we'll come back and fix it. Parts also carry their own manufacturer warranties, which we'll walk you through at the time of service.
Yes. We are fully insured and have been operating professionally in the Tri-Cities for over 20 years. You can trust that the work is done safely and to a professional standard.
We provide written, itemized quotes before starting any work. We encourage customers to get other quotes — we're confident our pricing is competitive. We never recommend unnecessary work, and we'll always explain exactly what we're doing and why.
We recommend a professional tune-up once a year for most homes — twice a year for doors that see very heavy daily use or are older than 10 years. Regular maintenance catches worn springs and cables before they fail, saving you from costly emergency repairs.